
For the past 13 years, one hotel employee has worked his way through the ranks of Europe’s luxury hospitality industry, starting as a dishwasher and eventually becoming a restaurant manager at a five-star hotel.
Along the way, he’s served celebrities, dealt with extraordinarily wealthy guests, witnessed outrageous spending, and learned how the world of high-end hospitality really operates.
He shares stories about everything from extravagant tips and demanding guests to the secrets of hotel concierges.
Here are some of the most interesting stories and revelations from his experience.










